Terms of Service

Last Updated: April 8, 2026

Acceptance of Terms

By accessing or using The Idea Unboxing platform (“Service”), operated by SIA E9studija (“Company”, “we”, “us”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree, you may not access or use the Service.

Description

The Idea Unboxing is a digital SaaS platform that provides: Idea validation tools Business development frameworks AI-assisted guidance Collaborative workspaces and boards Project documentation tools Interview transcription and analysis tools

Some features are free. Certain “Idea” features require a paid subscription.

We reserve the right to modify, suspend, or discontinue any feature at any time.

Eligibility

You must: Be at least 18 years old Have legal capacity to enter into a binding agreement Provide accurate registration information You are responsible for all activity under your account.

User Accounts

You agree to: Maintain the confidentiality of your login credentials Immediately notify us of unauthorized access Use the platform only for lawful business purposes We reserve the right to suspend or terminate accounts that violate these Terms.

Subscriptions and Payments

• Subscriptions are billed monthly or annually
• You can cancel your subscription at any time
• Refunds are handled according to our refund policy

Free Trial

We may offer a 14-day free trial with access to premium features. After the trial: Access to paid features may be restricted unless a subscription is purchased We may automatically convert to a paid subscription if clearly disclosed during signup Free trials may be limited to one per user or organization.

Billing

Subscriptions are billed monthly or annually Payments are processed securely via Stripe Prices are displayed before purchase

Renewal

Subscriptions automatically renew unless canceled before the renewal date.

Cancellation

You may cancel at any time via your account settings. Access remains active until the end of the billing period.

Refunds

Unless required by law: Payments are non-refundable Partial refunds are not provided for unused time.

Bulk Access & Access Codes

We may provide: Discount codes Free access codes Organization-level access (e.g., incubators, schools) We reserve the right to revoke misuse of such access.

Intellectual Property

Our Rights

All platform content, software, templates, frameworks, design, branding, and AI systems are owned by the Company and protected by intellectual property laws. You may not: Copy or redistribute platform materials Reverse engineer or replicate the system Use our frameworks commercially without permission

Your Content

You retain ownership of: Ideas Projects Uploaded content

By using the platform, you grant us a limited license to store and process your content to provide the Service.

We do not claim ownership over your startup ideas.

AI-Generated Content Disclaimer

The Service includes AI-assisted tools. You understand that: AI-generated suggestions may be incomplete or inaccurate Business decisions remain your responsibility We do not guarantee outcomes, funding, or startup success AI output is for informational purposes only.

Acceptable Use

You agree not to: Use the platform for illegal purposes Upload malicious code Attempt to breach system security Scrape or copy database content Harass or abuse other users Use the platform to create competing services Violation may result in account termination.

Data Protection & GDPR Compliance

Roles Under GDPR

For purposes of the EU General Data Protection Regulation (GDPR): The Company acts as a Data Controller for personal data related to account registration, billing, and platform usage. The Company acts as a Data Processor for data uploaded by users into projects, workspaces, boards, or AI tools. Users are responsible for ensuring they have lawful grounds to upload personal data of third parties.

Lawful Basis for Processing

We process personal data based on: Contract performance (to provide the Service) Legitimate interests (platform security, improvement) Legal obligations User consent (where required)

Types of Data Collected

We may collect and process: Name and email address Account credentials Billing information (processed via Stripe) Workspace content and uploaded files Usage analytics

AI interaction inputs

Technical logs and IP address We do not intentionally collect special category (sensitive) personal data unless uploaded by users.

Data Processing Agreement (DPA)

By accepting these Terms, users agree that: The Company may process personal data on behalf of the user Processing is limited to providing and improving the Service Appropriate technical and organizational measures are implemented Data is not sold to third parties Upon written request, we may provide a separate signed Data Processing Agreement.

Subprocessors

We may use trusted third-party service providers, including but not limited to: Supabase (database hosting) Stripe (payment processing) Cloud hosting providers AI infrastructure providers Analytics services We ensure that subprocessors: Comply with GDPR standards Provide adequate data protection safeguards Sign data processing agreements where required A current list of subprocessors is available upon request.

###International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure: Standard Contractual Clauses (SCCs) Adequacy decisions by the European Commission Or other lawful transfer mechanisms

Data Security

We implement appropriate security measures, including: Encrypted data transmission (HTTPS) Secure database infrastructure Access control policies Role-based permissions Logging and monitoring However, no system can guarantee absolute security.

User Rights Under GDPR

EU users have the right to: Access their personal data Correct inaccurate data Request erasure (“right to be forgotten”) Restrict processing Object to processing Data portability Lodge a complaint with a supervisory authority Requests may be submitted to: e9studija@gmail.com We respond within legally required timeframes.

Data Retention

We retain personal data: For the duration of the user account As required for legal or tax obligations Until deletion is requested (unless retention is legally required) Deleted accounts may be permanently removed after a reasonable retention period.

AI Processing Disclosure

Users understand that: Inputs into AI tools may be processed via third-party AI providers AI processing may involve automated analysis Users are responsible for not submitting unlawful or highly sensitive personal data We do not use user project data to train public AI models unless explicitly disclosed.

Breach Notification

In the event of a personal data breach: We will notify affected users without undue delay We will notify supervisory authorities where legally required

User Responsibility for Third-Party Data

Users may upload, store, or process personal data of third parties (including but not limited to customers, interview participants, team members, or business contacts) within the platform.

The User represents and warrants that:

They have obtained all necessary lawful bases (including consent where required) to collect and process such personal data. The personal data has been collected in compliance with applicable data protection laws, including the GDPR where applicable. They have provided appropriate privacy notices to affected individuals. They will not upload or process special category (sensitive) personal data unless legally permitted to do so. They will not use the Service for unlawful surveillance, profiling, or unauthorized data collection.

The Company:

Acts solely as a Data Processor with respect to such third-party data. Does not independently verify the legality of uploaded data. Shall not be responsible for the User’s failure to obtain lawful consent or comply with data protection laws. The User agrees to indemnify and hold harmless the Company from any claims, fines, or liabilities arising from the User’s unlawful processing of third-party personal data.

Service Availability

We strive for high availability but do not guarantee uninterrupted service. The Service is provided “as is” and “as available.” We are not liable for: Downtime Data loss due to force majeure Technical interruptions

Limitation of Liability

To the maximum extent permitted by law: The Company shall not be liable for: Indirect or consequential damages Loss of profits Business failure Investment loss Lost data Our total liability shall not exceed the amount paid by you in the past 12 months.

Indemnification

You agree to indemnify and hold harmless the Company from any claims arising from: Your misuse of the platform Violation of these Terms Infringement of third-party rights

Termination

We may suspend or terminate your access if: You violate these Terms You misuse the Service Required by law You may terminate by canceling your subscription.

Changes to Terms

We may update these Terms from time to time. Continued use after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of:

Republic of Latvia.

Disputes shall be resolved in the courts of that jurisdiction.

Contact Information

For questions regarding these Terms:

E9 Studija 44103139391 Livkalna iela 11, Sigulda, LV 2150 e9studija@gmail.com